Frequently Asked Questions
Where can I see my mining income?
Mining Income is visible on the Analytics Dashboard.
Mining Income will be updated daily.
Do you support Crypto for deposits?
Now it’s only fiat currencies, but we will be introducing this in the future.
What methods will be available for Deposits?
Card payments will be available for Deposits.
How do refunds work ?
Refunds of deposits will be eligible until 14 days after the deposit has been executed. Refunds will be processed back to the same credit/debit card the deposit was initiated from.
If refund is requested after 14 days this will be then processed as a withdrawal at the end of the month and will incur a 1% withdrawal fee.
Refund deposits will not be eligible for mined income. Only capital deposited will be refunded.
How will the user receive withdrawals?
Withdrawals will be sent via Bank transfer to the account details entered in the settings page.
Withdrawals will take 3 - 5 days to be processed.
Withdrawals will be executed at the end of each month.
How much is the fee for withdrawals?
1% fee will be taken to cover conversion and transfer fees.
Fee will be applied to Capital Invested and Mining Income.
Why does the APY change?
APY can increase or decrease according to many factors such as: Difficulty, Reward per block, Crypto Price, Uptime and Pools. Current APY is very healthy.
APY will change on a weekly basis.
Can we withdraw both Invested Capital and Income at end of each month?
Yes, both will be allowed.
Do you have customer support?
Yes, we have a support page on the website and also in the account.
What Crypto will be mined?
At the moment it will be BTC and ETH.
If any further are added, this will be notified to the users.