Some of the information we collect and process may include personal information or personal data. Personal information, also known as “personal data” in some jurisdictions, is information that directly or indirectly identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to a particular individual or household. This may include device information such as IP addresses, browser history, and other information about your device where that information can be linked to you. Personal information does not include de-identified, anonymized, or aggregated information. This policy only applies to personal information, unless otherwise noted.
This policy covers:
- Collection and use
- Third Parties
- Your Rights
- Data Retention
- European Economic Area Residents
- Age of Consent
- Questions and Contact Information
Section 1 - Collection and Use
What categories of personal information do we collect?
Antebellum collects information from you in several ways in order to provide and market our services. We collect information from you when: 1) you provide it to us, such as when you make a deposit, or fill out a form or make an inquiry on our website; 2) automatically, when you visit our website; and 3) from third parties.
The categories of personal information are defined as follows:
- Activity information refers to information we collected indirectly regarding your usage of our website and other services, such as your IP address, browsing history, analytics information, and other information.
- Volunteered information refers to information you provide to us when you fill out a form on our website, submit a question, or feedback to us, or when you otherwise provide your personal information to us.
- Biographical information refers to your name, email address, address, phone number, courtesy titles, and similar information
- Order information refers to transaction and card information, such as your card address, order details, and bank account information.
Section 2 - Disclosure
We may disclose your personal information as follows:
- To our vendors, consultants, and other service providers who need access to such information to carry out services on our behalf;
- If we are required by law to do so, such as in response to a court order or subpoena. We will take reasonable steps to object to these requests where we have legitimate grounds to do so and will endeavour to provide data subjects with notice of requests that relate to them;
- To the extent permissible under applicable law, to investigate activities that we believe are inconsistent with our policies or agreements, or to protect the rights, property and safety of Antebellum, our customers, or others;
- With your consent or at your direction.
Section 3 - Payments
Unless otherwise specified, payments by credit/debit card, bank transfer, crypto or other means are processed via external payment service providers. In general, and unless where otherwise stated, users are requested to provide their payment details and personal information directly to such external service providers. Third parties such as identity verification services may also access and/or collect your personal information when providing identity verification and/or fraud prevention services.
We use service providers that abide by the Payment Card Industry Data Security Standard (PCI-DSS), which includes encrypting credit card information. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will not occur. Please recognize that you play a vital role in protecting your own personal information. When registering with us, it is important to choose a password of sufficient length and complexity, to not reveal this password to any third-parties, and to immediately notify us if you become aware of any unauthorized access to or use of your account. Furthermore, we cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us. If you have reason to believe that your data is no longer secure, please contact us using the contact information provided below.
Section 4 - Third Parties
Our third-party service providers only collect, use and disclose your information at our direction and to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment transaction processors and financial institutions, may have their own privacy policies that may govern personal information that we are required to provide to them for your purchase-related transactions. We encourage you to review these privacy policies.
When you click on links on our website or store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and we encourage you to read these websites’ privacy statements before providing them with your personal information.
Section 5 - Security
To protect your personal information, we employ reasonable physical, administrative, and technical safeguards to protect your personal information against loss, misuse, access, disclosure, alteration or destruction.
If you provide us with your credit/Debit card information, the information is encrypted using transport layer security (TLS) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Antebellum is based in the United Kingdom. To the extent that we transfer and process your information outside of the jurisdiction in which you provided it, we take appropriate steps to ensure that your information, including your personal data, is protected at a level comparable to what is required in the jurisdiction in which we collected the information.
Section 6 - Your Rights
Depending on the jurisdiction in which you reside and the reason for which we process your personal information, you may have the right to access to the personal information we maintain about you. You also have the right to update and correct inaccuracies in your personal information, and to request that we delete personal information that we have related to you. To exercise these rights, please contact us as set forth below. Please note that we will need to take steps to verify your identity when responding to your request.
If you are a resident of the European Economic Area (EEA), please visit the sections below for more information applicable to you and your rights as an EEA.
Section 7 - Data Retention
Antebellum retains your personal information only for as long as necessary to fulfil the purpose for which your personal information was provided or for such additional time as may be required by applicable law.
Section 8 - Cookies
Our website uses both persistent and session cookies to enable our Services to collect data from our website visitors. These cookies enable us to collect data about your visit when you visit our website, or use our app. Some of these cookies are necessary cookies, or essential cookies, and are required to provide our website. Because these cookies are necessary cookies, you cannot opt out of these cookies. We also use other cookies. You can choose whether you would like us to collect data from you using these other cookies, and you may opt out of our use of these cookies when you visit our website.
Section 9 - United Kingdom & European Economic Area Residents
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain rights as a data subject regarding your personal data conferred upon you under Regulation (EU) 2016/679 (General Data Protection Regulation), known as the GDPR. These rights include the right to access your personal data, the right to rectification and erasure, the right to portability in certain circumstances, the right to object to processing in certain circumstances, and the right to withdraw your consent to our processing of your personal data where consent is the lawful basis for our processing. You also have the right to lodge a complaint with the data protection authority where you reside. You may appoint someone else to exercise these rights on your behalf.
If you would like to exercise your rights, please contact us using the contact information located below. Please note that we will need to take steps to verify your request when you exercise your rights.
Antebellum is based in the United Kingdom. To the extent that we transfer and process your information outside of the jurisdiction in which you provided it, we take appropriate steps to ensure that your information, including your personal data, is protected at a level comparable to what is required in the jurisdiction in which we collected the information and is consistent with GDPR requirements applicable to restricted transfers. We may also transfer data when contractual measures designed to provide an adequate level of protection to your information are in place.
Section 10 - Age of Consent
Our products, services and website are not directed to individuals under the age of 16. Under our terms of service, users represent that they are at least the age of majority or that their access is with the consent of their parent or legal guardian. Our terms of service prohibit users under the age of 16 from using our Services.
We update this privacy notice from time to time as our personal information practices change. We will also update the “Last Updated” date at the top of this page so that you have notice of the date this policy was last modified.
Questions & Contact Information
If you would like to exercise any of the rights mentioned above throughout this policy, register a complaint, have a question, or simply want more information, contact us at email@example.com. If you need to access this document in an alternative format due to a disability, please contact us at firstname.lastname@example.org.